20 Ton European Type Double Girder Overhead Crane for Haiti Customer.20 Ton European type double girder overhead crane machine order process about how to communicate and negotiate with our customer.

20 Ton European Type Double Girder Overhead Cranes Inquiry
In April of 2017, We Dongqi Group HENAN YUANTAI CRANE MACHINERY IMPORT&EXPORT CO., LTD, attended the 121th Canton Fair in Guangzhou.

On 15th April, our Haiti customer visited our booth, talked with Mr Oscar that he need one set 20 ton double girder overhead crane. The Haiti customer is a boss who knows only the approximate parameters of these cranes, such as the capacity, the span and lifting height etc., and overhead crane required European model, so we quoted him a price and drawings accordingly, it is really a pleasant meeting for both of us. We were always contacting each other after coming back from Guangzhou.

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20 Ton European Standard Double Girder Overhead Crane Detailed Design
After talked with the Haiti customer, we knew that they have finished there warehouse, then send us their two warehouse drawings from which we knew that one set double girder overhead crane used in one warehouse, below is the warehouse drawings:

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According to the workshop drawings, our technical department confirmed the detailed span and lifting height, our engineer gives the final designs of European standard overhead crane drawings, then we send the exact quotation to Haiti customer accordingly. Below is our designs for two modes overhead cranes:

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After received the updated price quotation and technical drawings of the European standard overhead cranes, our customer sent us their warehouse supplier’s contacts inFormation to confirm H model support beam model. After discussed with Haiti customer, they decided to buy H model support beam from us, below is the H beam models we designed:

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Signed the contract of these European standard overhead cranes
After confirmed the final quotation with H model support beam, the final customer ask Mr Oscar to send them the contract, Mr Oscar prepared the detailed contract on which he listed the detailed European overhead cranes parameters and related commercial terms, then send to our Haiti customer. No any comments, Haiti customer signed the contract and transferred the 50 % down payment on 20th June, after confirmed with our bank, HENAN YUANTAI CRANE MACHINERY IMPORT&EXPORT CO., LTD started the fabrication since 23th June.

After signed the contract, Haiti customer told Mr Oscar that “Mr Oscar, I am so glad to know you and your company HENAN YUANTAI CRANE MACHINERY IMPORT&EXPORT CO., LTD, you are really an professional and kind sales director, we are very satisfied with you and your company, hope the five overhead cranes quality will be very good, so we can have a long cooperation in the future, well done Mr Oscar.”

To be honest, HENAN YUANTAI CRANE MACHINERY IMPORT&EXPORT CO., LTD is very glad to hear that our customers are satisfied with our service. For us, high quality is what we pursue and satisfying consumers is what we promise.

Follow-up for European overhead cranes’ fabrication process, package and shipment
Now these five cranes are under fabrication, during which Mr Oscar will take the photos for each step and send to Haiti customer, also supervise the painting, package and shipment to ensure everything goes well. Besides, HENAN YUANTAI CRANE MACHINERY IMPORT&EXPORT CO., LTD will send the test certificate and related installation, maintenance, commission manual together with the finished cranes.

20 Ton European Type Double Girder Overhead Crane for Haiti Customer